Return & Exchange Policy

At Blaydz, we stand behind the quality and craftsmanship of every knife we produce. If you are not completely satisfied with your purchase, we are here to help make the process simple and fair.

30-Day Return Policy

We accept returns within 30 days of delivery. To be eligible for a return, the item must be:

• Unused and in original condition
• Returned with the original packaging
• Free from damage, wear, or modifications

Once we receive and inspect the item, we will notify you about the approval of your refund.

Exchanges

If your item arrives damaged, defective, or incorrect, we will gladly replace it.
Please contact us within 7 days of receiving your order and include photos of the issue so we can resolve it quickly.

Custom & Personalized Orders

Because custom knives are made specifically for the customer, custom or personalized items are not eligible for return or exchange unless they arrive damaged or defective.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service to ensure the safe return of your item.

Refunds

Once your returned item is received and inspected, approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear depending on your payment provider.

Order Cancellation

Orders may be cancelled within 12 hours of purchase if they have not yet been processed or shipped.

Shipping Damage

If your order arrives damaged during shipping, please contact us within 48 hours of delivery with photos of the package and product. Our team will work quickly to arrange a replacement or solution.

Contact Us

If you have any questions regarding returns or exchanges, please contact our team.