Shipping Policy
Order Processing
All orders are processed after payment confirmation.
Orders are prepared within our normal working schedule. Processing time may vary depending on product availability, customization, or order volume.
Orders placed on weekends or holidays are processed on the next business day.
Processing Time
Typical preparation time:
- Standard items: 1–3 business days
- Custom engraved items: Additional processing time required
- Bulk or dealer orders: Based on quantity and production schedule
Customers will be notified if unexpected delays occur.
Shipping Methods
We ship using reliable courier services to ensure safe delivery.
Shipping options may vary depending on destination and package size. Tracking details are provided once the order is dispatched.
Delivery Time
Estimated delivery times:
- Local delivery: 2–5 business days
- Remote areas: May require additional transit time
- International delivery: Depends on destination country and customs processing
Delivery times are estimates and may vary due to weather, courier delays, or customs clearance.
Shipping Charges
Shipping cost is calculated based on:
- Delivery location
- Package weight and size
- Selected shipping method
The final shipping amount is displayed during checkout before payment confirmation.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
We are not responsible for delays or failed delivery caused by incorrect address information. Additional shipping charges may apply for reshipment.
Order Tracking
After dispatch, a tracking number will be provided when available. Customers can monitor shipment progress through the courier service.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit:
- Contact us promptly after delivery
- Provide photos of damaged packaging or product
- We will assist with investigation and resolution
Delivery Attempts
Couriers may attempt delivery multiple times. If the package is unclaimed or refused, it may be returned to us. Reshipping costs may apply.
Final Note
We aim to package every order securely and ship it promptly. Our goal is safe delivery and a smooth purchasing experience for every customer.
